1971bd Privacy Policy

1 Who We Are

1971bd operates the online casino and sports betting platform accessible at 1971bd.biz (the "Platform"). In the context of this Privacy Policy, references to "1971bd", "we", "us", or "our" refer to the operators of the 1971bd Platform and its associated services.

1971bd serves adult players (aged 18 and above) across Bangladesh, offering cricket betting, live casino games, slots, and other gaming products with BDT-native payment processing via bKash, Nagad, Rocket, and Upay. As the operator of the Platform, 1971bd is responsible for the personal data you provide when registering and using the Platform.

For all privacy-related enquiries, data access requests, or complaints, please contact our Data Support team at [email protected] (plain text — not a clickable link).

2 Data We Collect

1971bd collects the following categories of personal data in connection with the operation of the Platform:

2.1 Identity & Contact Data

• Full legal name
• Date of birth
• Gender (where voluntarily provided)
• Residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other)
• Mobile phone number
• Email address
• Government-issued identification document details (National ID, passport, or driving licence) submitted during KYC verification

2.2 Financial Data

• Payment method identifiers (e.g., bKash mobile number, Nagad account reference, Rocket wallet ID, Visa or Mastercard last four digits)
• Deposit amounts, withdrawal amounts, and transaction history
• Bonus and promotional transaction records

2.3 Account & Activity Data

• Username and encrypted password hash
• Betting history, game session records, and wagering activity
• Responsible gaming settings (deposit limits, session timers, self-exclusion status)
• Customer support interaction logs
• Promotional preference settings

2.4 Technical & Device Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Cookies and session tokens (see Section 8)
• Pages visited, click-through paths, and session duration
• Referring URL

3 How We Collect Your Data

1971bd collects personal data through the following channels:

• Direct collection: Data you provide when registering your 1971bd account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including IP address, device identifiers, browser type, and behavioural analytics gathered via cookies and server logs.
• Third-party providers: Identity verification data returned by our KYC service partners; transaction confirmation data from payment processors including bKash, Nagad, Rocket, and Upay; game session data from licensed studio providers including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi.
• Fraud prevention tools: Device fingerprinting and risk-scoring data generated by our security systems to detect multi-accounting, bonus abuse, and other fraudulent activity.

4 How We Use Your Data

The personal data held by 1971bd is used for the following purposes:

1971bd does not use your personal data for automated decision-making that produces significant legal effects on you, other than the automated fraud-screening and age-verification checks described above, which are subject to human review where required.

5 Legal Basis for Processing

1971bd processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to create and manage your account, process financial transactions, and deliver the gaming services you have registered to use.
• Legal obligation: Processing required to comply with applicable law, including age verification, anti-money laundering (AML) requirements, and fraud prevention obligations.
• Legitimate interests: Processing carried out in 1971bd's legitimate interests, including security monitoring, fraud detection, platform improvement, and responsible gaming analysis — where those interests are not overridden by your rights and freedoms.
• Consent: Processing for optional purposes such as sending marketing communications and setting non-essential cookies, where you have given explicit, freely withdrawable consent.

Where we rely on consent as the legal basis for processing, you may withdraw that consent at any time by contacting our support team or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6 Sharing Your Data

1971bd does not sell or rent your personal data. We share data only in the following limited circumstances:

6.1 Service Providers

We share personal data with carefully selected third-party service providers who assist in operating the Platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard — to process your deposit and withdrawal transactions securely.
• Game providers: Evolution Gaming, Pragmatic Play, Spribe, Ezugi, Microgaming, NetEnt — to authenticate your session and deliver game content.
• KYC verification partners: To confirm your identity and age in compliance with applicable regulations.
• Cloud hosting and infrastructure providers: To store and process platform data securely.
• Fraud and security vendors: To detect, investigate, and prevent fraudulent activity on the Platform.

All service providers are contractually bound to process your data only as instructed by 1971bd, to maintain appropriate security standards, and not to use your data for their own independent purposes.

6.2 Legal and Regulatory Disclosure

1971bd may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law, court order, or to protect the rights, property, or safety of 1971bd, its players, or the public.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 1971bd's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and your rights in connection with it prior to any change in how your data is used.

7 Data Retention

1971bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Active account data: Retained for the full duration of your account's active status plus a minimum of five (5) years following account closure, in line with standard financial record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Transaction and financial records: Retained for a minimum of five (5) years in accordance with anti-money laundering obligations.
• Customer support logs: Retained for three (3) years from the date of the interaction.
• Technical and device logs: Retained for up to twelve (12) months, after which they are aggregated or deleted.
• Marketing consent records: Retained for the duration of your consent plus a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, it is securely deleted or anonymised in accordance with 1971bd's internal data disposal procedures.

8 Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. 1971bd uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform, maintain your login session, remember your preferences, and analyse how players use the site in aggregate.

8.2 Types of Cookies Used

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens and security cookies. These cookies cannot be disabled without breaking core Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data on how players navigate the Platform, which pages are most visited, and where technical errors occur. This data helps us improve the 1971bd experience.
• Preference Cookies: Remember your language and display settings so you do not need to re-enter them on each visit.

1971bd does not use third-party advertising cookies or cross-site behavioural tracking technologies. No cookie data collected by 1971bd is sold to or shared with advertising networks.

8.3 Managing Cookies

You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in to and use the 1971bd Platform. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Safari, and Edge.

9 Data Security

Our security infrastructure includes the following measures:

• 256-bit SSL/TLS encryption on all data transmissions between your device and our servers.
• Encrypted storage for sensitive data fields including passwords (stored as salted cryptographic hashes, never in plain text), payment method identifiers, and identity document details.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. All staff with data access privileges are subject to confidentiality obligations and regular security training.
• Intrusion detection and monitoring: Our infrastructure is monitored 24/7 for anomalous access patterns, potential breaches, and system vulnerabilities.
• Regular security audits: The 1971bd Platform undergoes periodic security reviews and penetration testing to identify and remediate vulnerabilities proactively.

Despite these measures, no internet transmission is entirely risk-free. In the event of a data breach that is likely to result in risk to your rights and freedoms, 1971bd will notify affected players without undue delay and take all reasonable steps to mitigate harm.

10 Your Privacy Rights

As a registered 1971bd player whose personal data we process, you hold the following rights. To exercise any of these rights, please contact our support team via live chat or at [email protected]:

• Right of Access: You may request a copy of the personal data 1971bd holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure: In certain circumstances (for example, where data is no longer necessary for the purpose for which it was collected), you may request that we delete your personal data. Note that we may be required to retain certain data to comply with legal obligations even after such a request.
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances — for example, while the accuracy of data is being contested.
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring purposes.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

1971bd will respond to all verified data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

11 Children's Privacy

The 1971bd Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, store, or process personal data relating to individuals under the age of 18. If we become aware that personal data has been provided by or on behalf of a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered an account with 1971bd or provided personal data to us, please contact the support team immediately at [email protected] so that we can investigate and act promptly.

12 International Data Transfers

The 1971bd Platform serves players primarily located in Bangladesh. Some of our third-party service providers — including game studios and cloud infrastructure partners — may process data on servers located outside Bangladesh. Where such transfers occur, 1971bd takes appropriate steps to ensure that your personal data continues to receive a level of protection consistent with this Privacy Policy.

These steps may include entering into data processing agreements with our service providers that incorporate appropriate safeguards, or relying on adequacy decisions where applicable. By using the 1971bd Platform, you acknowledge that your data may be transferred to and processed in jurisdictions outside Bangladesh.

13 Third-Party Links

The 1971bd Platform does not include links to third-party external websites. All navigation remains within the 1971bd domain. This Privacy Policy applies exclusively to data processed by 1971bd in connection with the 1971bd.biz Platform and does not extend to any other platform, service, or entity.

14 Updates to This Privacy Policy

1971bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material, we will provide advance notice to registered players via a platform notification or to the email address associated with your account, no fewer than 14 days before the changes take effect.

The effective date at the top of this policy will be updated each time a new version is published. Your continued use of the 1971bd Platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

15 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please reach out to the 1971bd support team through any of the following channels:

• Live Chat: Available 24/7 directly on the 1971bd Platform
• Email: [email protected]
• WhatsApp: +880 1700-000000
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

We aim to acknowledge all privacy enquiries within 2 business days and to resolve substantive requests within 30 calendar days. For responsible gaming concerns, please also visit our Responsible Gaming page.